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Privacy Policy

At Svetro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
Personal Data: This includes your name, email address, phone number, and any other information you provide when you contact us or use our services. Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site. Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:
To provide and improve our services. To communicate with you, including responding to your inquiries and sending updates. To analyze website usage and improve user experience. To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
With service providers who assist us in operating our website and services (e.g., hosting providers, payment processors).
When required by law or to protect our rights, safety, or property. With your consent, if you choose to share your data with third parties.

4. Your Rights Under the EEA (If Applicable)

If you are within the European Economic Area (EEA), you have the following rights under this Privacy Policy and by law:
Right of Access: You have the right to obtain confirmation from us as to whether Personal Data concerning you is processed, and, where that is the case, you have the right to request and get access to such Personal Data. Right to Rectification: You have the right to request we correct inaccurate Personal Data and you have the right to provide additional Personal Data to complete any incomplete Personal Data as required by the Company. Right to Erasure (“Right to be Forgotten”): In certain cases, you have the right to request from us the erasure of your Personal Data such as when you want to delete your Account on the Website. For the avoidance of any doubt, we may not be able to grant this right to you in certain cases, due to our obligations to fulfill certain legal requirements.
Right to Restrict Processing: You have the right to request from us that we do not use or limit our use of your Personal Information for a given period and/or in certain situations. Right to Data Portability: You have the right to receive your Personal Data from us in a structured format and you have the right to (let) transmit such Personal Data to another Data Controller. Right to Object: In certain cases, you have the right to object to the processing of your Personal Data including with regards to profiling. You have the right to object to the further processing of your Personal Data in so far as such data has been collected for direct marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: info@svetro.com
RIGHT OF ACCESS
You have the right to obtain confirmation from us as to whether Personal Data concerning you is processed, and, where that is the case, you have the right to request and get access to such Personal Data.
RIGHT TO RECTIFICATION
You have the right to request we correct inaccurate Personal Data and you have the right to provide additional Personal Data to complete any incomplete Personal Data as required by the Company.
RIGHT TO ERASURE ("RIGHT TO BE FORGOTTEN")
In certain cases, you have the right to request from us the erasure of your Personal Data such as when you want to delete your Account on the Website. For the avoidance of any doubt, we may not be able to grant this right to you in certain cases, due to our obligations to fulfill certain legal requirements.
RIGHT TO RESTRICT PROCESSING
You have the right to request from us that we do not use or limit our use of your Personal Information for a given period and/or in certain situations.
RIGHT TO DATA PORTABILITY
You have the right to receive your Personal Data from us in a structured format and you have the right to (let) transmit such Personal Data to another Data Controller.
RIGHT TO OBJECT
In certain cases, you have the right to object to the processing of your Personal Data including with regards to profiling. You have the right to object to the further processing of your Personal Data in so far as such data has been collected for direct marketing purposes.